Outage in Accurx
Investigating issues with note generation in Scribe
Resolved Minor
June 30, 2026 - Started about 1 month ago
- Lasted 31 minutes
Incident Report
Summary of Impact: Some users are receiving an error message stating "Unfortunately, something went wrong when creating the note" when attempting to generate notes within Scribe.
Current Progress: Our team is currently investigating potential triggers behind these note generation failures to identify the root cause and deploy a fix.
Next Update: An update will be provided as soon as more information becomes available or within the next 60 minutes.
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INVESTIGATING
about 1 month ago - at 06/30/2026 09:12AM
Summary of Impact: Some users are receiving an error message stating "Unfortunately, something went wrong when creating the note" when attempting to generate notes within Scribe.
Current Progress: Our team is currently investigating potential triggers behind these note generation failures to identify the root cause and deploy a fix.
Next Update: An update will be provided as soon as more information becomes available or within the next 60 minutes.
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