Outage in Acquia
Acquia has detected a temporary service interruption in Acquia ID
Resolved Major
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Outage Details
Acquia is currently investigating reports of intermittent issues with Acquia ID. Impacted customers may be unable to authenticate into services that require Acquia ID. Customers who are unable to file support tickets can reach Acquia Support by phone using the numbers here: https://docs.acquia.com/support/guide/#hours-of-operation
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/11/2025 06:26PM
The underlying cause of this service interruption has been addressed. All issues related to Acquia ID services have been restored. All services are operational at this time.
MONITORING
1 day ago - at 06/11/2025 06:11PM
A fix has been implemented to address the source of the issue causing the partial interruption in Acquia ID service. Acquia is closely monitoring this situation.
IDENTIFIED
1 day ago - at 06/11/2025 06:09PM
Acquia has identified the source of the issue causing the partial interruption in Acquia ID service. We will provide updates as we have more information. Customers who are unable to file support tickets can reach Acquia Support by phone using the numbers here: https://docs.acquia.com/support/guide/#hours-of-operation
INVESTIGATING
1 day ago - at 06/11/2025 05:38PM
Acquia is currently investigating reports of intermittent issues with Acquia ID. Impacted customers may be unable to authenticate into services that require Acquia ID. Customers who are unable to file support tickets can reach Acquia Support by phone using the numbers here: https://docs.acquia.com/support/guide/#hours-of-operation
Latest Acquia outages
Acquia has detected an interruption of service impacting Pipelines jobs for few customers - about 1 month ago
Acquia Cloud IDE, Code Studio, and ACLI Downtime Following Acquia ID Release - about 1 month ago
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