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Outage in Acquia

Acquia has detected service interruption in the Acquia Cloud IDEs

Resolved Major
August 21, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an interruption in services for Acquia Cloud IDEs. Customers will face issues with Creating, Accessing & Booting up Cloud IDE instances. We will provide additional information as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 08/21/2025 09:10PM

Acquia has resolved the event that caused an interruption in services for Acquia Cloud IDEs. Customers should now be able to create, access, and boot up Cloud IDE instances without issue. We will continue to monitor the situation and provide additional updates if necessary.

MONITORING 7 months ago - at 08/21/2025 08:16PM

Acquia is currently monitoring an event that caused an interruption in services for Acquia Cloud IDEs. Customers should no longer experience issues with creating, accessing, and booting up Cloud IDE instances. We will continue provide additional updates as more information becomes available.

INVESTIGATING 7 months ago - at 08/21/2025 07:10PM

We are currently investigating an interruption in services for Acquia Cloud IDEs. Customers will face issues with Creating, Accessing & Booting up Cloud IDE instances. We will provide additional information as it becomes available.

Latest Acquia outages

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Outage: Multi-Region Load Balancers - 19 days ago
Acquia CDP AWS US Outage - about 1 month ago
Acquia has detected access control issues across Acquia Cloud Next Platform - about 1 month ago

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