Outage in Acquia
Acquia has detected access control issues across Acquia Cloud Next Platform
Resolved MajorIncident Report
Summary AI Generated
Acquia Cloud Next Platform experienced access control issues that impacted the performance and accessibility of multiple sites for 2.3 hours. The engineering team identified the root cause and deployed a fix to restore normal operations. All affected services were fully restored and returned to operational status.
We are currently investigating an issue impacting the performance and accessibility of several sites across our Cloud Next platform. Our team is actively working to resolve the issue and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/26/2026 04:56AM
The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
MONITORING
3 days ago - at 02/26/2026 04:18AM
Acquia has implemented a solution to resolve the issue affecting performance and accessibility of sites on Acquia Cloud Next. We are closely monitoring this situation. We will continue to provide updates as more information becomes available.
IDENTIFIED
3 days ago - at 02/26/2026 03:28AM
We have identified the root cause and are currently deploying a fix to restore full performance and accessibility. We will provide further details as they become available.
INVESTIGATING
3 days ago - at 02/26/2026 02:39AM
We are currently investigating an issue impacting the performance and accessibility of several sites across our Cloud Next platform. Our team is actively working to resolve the issue and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
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