Outage in Acquia
Notice : Service Interruption
Resolved MajorIncident Report
Summary AI Generated
Acquia experienced a service interruption that impacted accessibility for multiple sites across their platform, causing customers to experience intermittent availability and degraded performance. The issue occurred twice during the 2.8-hour incident window, with an initial resolution followed by a recurrence that required additional investigation. The engineering team ultimately resolved the problem and restored full accessibility to all affected sites.
We are currently investigating an issue impacting accessibility for multiple sites across the platform. At this time, the exact cause is still being determined, and our engineering team is actively working to identify and resolve the issue.
Some customers may experience intermittent availability or degraded performance. We will provide further updates as more information becomes available.
We appreciate your patience while we continue our investigation.
Some customers may experience intermittent availability or degraded performance. We will provide further updates as more information becomes available.
We appreciate your patience while we continue our investigation.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/10/2026 04:49AM
The issue impacting multiple sites has been resolved, and affected sites are now accessible.We will continue to review this incident internally. If you experience any further issues, please reach out via your existing support channels or respond to your open support ticket.Thank you for your patience.open support ticket.We will share further updates as more information becomes available.restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
MONITORING
2 days ago - at 04/10/2026 04:09AM
The issue impacting multiple sites appears to be resolved, and affected sites are now accessible.We are continuing to monitor the platform closely. If you continue to experience any issues, please reach out via your existing support channels or respond to your open support ticket.We will share further updates as more information becomes available.restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
INVESTIGATING
2 days ago - at 04/10/2026 02:50AM
We are observing a recurrence of the issue impacting multiple sites, and our engineering team is actively investigating.Some customers may again experience intermittent availability or degraded performance. We are working to identify the cause and restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
MONITORING
2 days ago - at 04/10/2026 02:35AM
The issue impacting multiple sites appears to be resolved, and affected sites are now accessible.
We are continuing to monitor the platform closely. If you continue to experience any issues, please reach out via your existing support channels or respond to your open support ticket.
We will share further updates as more information becomes available.
INVESTIGATING
2 days ago - at 04/10/2026 02:05AM
We are currently investigating an issue impacting accessibility for multiple sites across the platform. At this time, the exact cause is still being determined, and our engineering team is actively working to identify and resolve the issue.
Some customers may experience intermittent availability or degraded performance. We will provide further updates as more information becomes available.
We appreciate your patience while we continue our investigation.
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