Outage in Acquia

Acquia DAM Preview Issues

Resolved Minor

November 10, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Acquia DAM experienced a 3.2-hour incident where share and embed links failed to display previews for some newly uploaded assets. A fix was implemented, and the backlog of affected links was fully processed. The issue has been resolved, with customer support available for any lingering problems.

We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 11/10/2026 07:30PM

We've resolved the issue causing previews to not display for share and embed links for some newly uploaded assets, and the backlog has been processed. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

MONITORING 5 days ago - at 11/10/2026 05:16PM

We've implemented a fix for the issue causing previews to not display for share and embed links for some newly uploaded assets. We're working through the backlog of impacted links and are monitoring to ensure stability.

IDENTIFIED 5 days ago - at 11/10/2026 04:26PM

We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.

IDENTIFIED 5 days ago - at 11/10/2026 04:20PM

We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.

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