Outage in ActiveCampaign

New customers cannot sign up for enterprise or professional plans

Resolved Minor
April 29, 2024 - Started over 1 year ago - Lasted 44 minutes
Official incident page

Incident Report

New customers attempting to sign up for enterprise or professional plans via the self serve workflow cannot complete the process. Engineers are working to resolve the issue.
Components affected
ActiveCampaign .com Availability

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/29/2024 11:49PM

Customers can just refresh the page and attempt again to succeed signing up.

IDENTIFIED over 1 year ago - at 04/29/2024 11:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/29/2024 11:08PM

New customers attempting to sign up for enterprise or professional plans via the self serve workflow cannot complete the process. Engineers are working to resolve the issue.

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