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Outage in ActiveCampaign

Resellers/Agencies unable to self-signup

Resolved Major
May 15, 2024 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

ActiveCampaign Engineering teams are investigating an issue with reseller & agency self-signup process. Currently the sign-up page is not working as expected. We are working to restore the functionality as soon as possible.
Components affected
ActiveCampaign .com Availability

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/15/2024 07:14PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 05/15/2024 06:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 05/15/2024 06:56PM

Engineering has identified the issue and we are working to resolve it.

INVESTIGATING almost 2 years ago - at 05/15/2024 03:38PM

ActiveCampaign Engineering teams are investigating an issue with reseller & agency self-signup process. Currently the sign-up page is not working as expected. We are working to restore the functionality as soon as possible.

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