Outage in ActiveCampaign

ActiveCampaign Errors

Resolved Major
August 14, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Engineers are investigating an issue where customers encounter error messages when accessing the platform.
Components affected
ActiveCampaign API Availability ActiveCampaign Webhooks Availability ActiveCampaign Platform Availability ActiveCampaign .com Availability
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/14/2024 10:04PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/14/2024 09:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 08/14/2024 08:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/14/2024 08:49PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 08/14/2024 08:30PM

Engineers have deployed a change to reduce error rates while the investigation continues.

INVESTIGATING about 2 months ago - at 08/14/2024 08:03PM

Engineers are investigating an issue where customers encounter error messages when accessing the platform.

Latest ActiveCampaign outages

Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error. - 1 day ago
Engineers have identified a problem with partner login verification email delivery and are working to address the issue - 19 days ago
A Subset of ActiveCampaign accounts experiencing issues - 23 days ago
ActiveCampaigns accounts being logged out. - about 1 month ago
Activecampaign.com is experiencing issues - about 2 months ago

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