Outage in ActiveCampaign

A Subset of ActiveCampaign accounts experiencing issues

Resolved Major
September 11, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Engineers have identified an issue where a subset of customers will not be able to use their ActiveCampaign account, the team is working to restore those accounts to full service.
Components affected
ActiveCampaign .com Availability
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 03:09AM

Engineers have resolved this issue.

MONITORING 3 months ago - at 09/12/2024 01:53AM

Engineers have restored full service to the affected accounts and are now monitoring.

IDENTIFIED 3 months ago - at 09/12/2024 12:47AM

Engineers continue to work to restore full service to a subset of customers.

IDENTIFIED 3 months ago - at 09/11/2024 09:19PM

Engineers have identified an issue where a subset of customers will not be able to use their ActiveCampaign account, the team is working to restore those accounts to full service.

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