Outage in ActiveCampaign
Issues accessing accounts
Resolved MajorIncident Report
ActiveCampaign engineers have identified an issue where accessing your account results in an error message "Backend service does not exist". Engineers are working on the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 01/14/2025 08:08PM
This incident is now resolved. All services should be restored and operational.
INVESTIGATING
10 months ago - at 01/14/2025 08:00PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 01/14/2025 07:55PM
ActiveCampaign engineers have identified an issue where accessing your account results in an error message "Backend service does not exist". Engineers are working on the issue.
source IsDown
Service outage due to backend issues
Reports started 13 minutes before official outage was reported
Users report a recurring 'Backend service does not exist' error, indicating potential server or configuration failures.
Latest ActiveCampaign outages
Tracked Links in Campaigns Failing to Resolve - 3 minutes ago
Engineers are actively investigating reports of partners being unable to login to their partner portal - 1 day ago
Intermittent degraded performance - 2 days ago
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