Outage in ActiveCampaign

API calls to api-us1.com domain are returning intermittent 503 error codes

Resolved Major
March 17, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Need to monitor ActiveCampaign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ActiveCampaign, and never miss an outage again.
Start Free Trial

Outage Details

Engineers have detected that API calls are intermittently returning 503 response codes from requests sent to the "api-us1.com" domain. Customers may see impact on custom API integrations, issues with third-party integrations, and issues using their ActiveCampaign accounts. This incident began at 1:25 PM US Central on March 17, 2025.
Components affected
ActiveCampaign API Availability
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/17/2025 08:31PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/17/2025 07:27PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/17/2025 07:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/17/2025 07:20PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/17/2025 07:03PM

Engineers have detected that API calls are intermittently returning 503 response codes from requests sent to the "api-us1.com" domain. Customers may see impact on custom API integrations, issues with third-party integrations, and issues using their ActiveCampaign accounts. This incident began at 1:25 PM US Central on March 17, 2025.

Latest ActiveCampaign outages

Intermittent 503 error codes - 19 days ago
EUDC Accounts experiencing network issues on login - 26 days ago
EU/APAC Region Contact Import Issue - about 1 month ago
Engineers are investigating an issue impacting accounts created after December 16th 2024. Plan modifications are unavailable at this time. - about 1 month ago
Engineers have identified an issue that caused errors on some tracked links and automation delays of up to 2 hours starting at 4.25pm CST - about 1 month ago

Be the first to know when ActiveCampaign and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook