Outage in ActiveCampaign

EU/APAC Region Contact Import Issue

Resolved Minor
March 20, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Engineers have identified an issue impacting contact imports. The root cause has been identified, and the team is actively working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/20/2025 08:32PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/20/2025 04:35PM

Engineers are deploying a solution which is expected to resolve contact import functionality.

IDENTIFIED about 2 months ago - at 03/20/2025 04:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/20/2025 02:08PM

Engineers have identified an issue impacting contact imports. The root cause has been identified, and the team is actively working on a resolution.

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