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Outage in ActiveCampaign

Intermittent degraded performance

Resolved Minor
November 04, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

Engineers have identified intermittent degraded performance causing slower than expected response times and occasional session disruptions. We are investigating to determine the root cause.
Components affected
ActiveCampaign Platform Availability ActiveCampaign API Availability ActiveCampaign Webhooks Availability

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/04/2025 06:04PM

All services should be functioning normally at this time.

MONITORING 6 months ago - at 11/04/2025 05:23PM

Engineers have identified the root cause and implemented a fix. Customers should see performance returning to normal at this time but we will continue monitoring to ensure that performance is as expected.

INVESTIGATING 6 months ago - at 11/04/2025 04:41PM

Engineers have identified intermittent degraded performance causing slower than expected response times and occasional session disruptions. We are investigating to determine the root cause.

Latest ActiveCampaign outages

Automations Builder Loading Issue - 7 days ago
Campaign Sending Delay in EU region - 25 days ago
Title: Mobile App (iOS) App Heavily Degraded Performance - 25 days ago
Service outage affecting subset of our customers - about 2 months ago
Service Interruption: Account Access Issues (APAC & EU) - 2 months ago

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