Outage in ActiveProspect

Trustedform Delay Viewing Certificates

Resolved Minor
June 02, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an increased delay in viewing TrustedForm Certificates. No data has been lost and no action is needed from our customers at this time. We will continue to provide updates as we fix this slowdown. Thank you for your patience.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/03/2022 12:37AM

We have alleviated the issue and are actively monitoring as we work our way through the queue.

IDENTIFIED over 3 years ago - at 06/02/2022 11:20PM

We have identified the source of the issue and are working to unblock the queue so we can work through incoming requests faster. Thank you for your continued patience.

INVESTIGATING over 3 years ago - at 06/02/2022 09:41PM

We are currently investigating an increased delay in viewing TrustedForm Certificates. No data has been lost and no action is needed from our customers at this time. We will continue to provide updates as we fix this slowdown. Thank you for your patience.

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