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Outage in ActiveProspect

LeadConduit - Facebook leads

Resolved Minor
November 12, 2026 - Started about 7 hours ago - Lasted 31 minutes
Official incident page

Incident Report

Summary AI Generated

Between November 9th and November 12th (UTC), a issue with Facebook Leads integration in LeadConduit prevented leads from being created for affected customers. A fix was implemented on November 12th and the service was confirmed resolved after approximately 31 minutes of active incident management. LeadConduit is now operating normally.

We are investigating reports of issues with facebook leads affecting LeadConduit. Customers may experience not receiving leads. Our team is actively investigating and we will provide an update as more information becomes available.
Components affected
ActiveProspect LeadConduit

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 11/12/2026 11:43PM

This incident has been resolved.
Between approximately November 9th at 19:58 and November 12th 22:30 UTC, customers may have experienced Leads not being created.
LeadConduit is operating normally. We apologize for the disruption.

MONITORING about 7 hours ago - at 11/12/2026 11:35PM

A fix has been implemented for the Facebook Leads and we are monitoring the results.
LeadConduit is currently operating normally.
We will continue monitoring to confirm the issue is fully resolved.

INVESTIGATING about 7 hours ago - at 11/12/2026 11:16PM

We are investigating reports of issues with facebook leads affecting LeadConduit.
Customers may experience not receiving leads.
Our team is actively investigating and we will provide an update as more information becomes available.

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