Outage in ActivTrak

Increased error rate with backend services

Resolved Major
July 19, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

Our engineering team is investigating an increased error rate associated with backend services.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/19/2023 10:42PM

This incident has been resolved.

MONITORING over 2 years ago - at 07/19/2023 10:07PM

Our engineering team has implemented a fix and they are monitoring the results.

INVESTIGATING over 2 years ago - at 07/19/2023 07:41PM

The root cause of the increased error rate is still unknown and our engineering team continues to investigate.

INVESTIGATING over 2 years ago - at 07/19/2023 05:50PM

Our engineering team is continuing to investigate the root cause behind the increased error rate.

INVESTIGATING over 2 years ago - at 07/19/2023 04:22PM

Our engineering team is investigating an increased error rate associated with backend services.

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