Outage in ActivTrak
Delayed processing of insights data
Resolved MinorIncident Report
Summary AI Generated
ActivTrak experienced a 7.3-hour incident where some users faced delays in insights reporting data. Engineers identified the root cause, implemented a fix, and monitored the processing of the backlogged data. The incident was fully resolved on October 20, 2026.
Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 10/20/2026 09:55PM
This incident has been resolved.
MONITORING
about 7 hours ago - at 10/20/2026 04:28PM
A fix has been implemented and the current backlog is being processed. Our engineering team is monitoring the results.
IDENTIFIED
about 8 hours ago - at 10/20/2026 03:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 9 hours ago - at 10/20/2026 02:41PM
Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
Latest ActivTrak outages
Elevated error rates on the Users configuration pages - 21 days ago
Elevated errors related to login for some accounts - about 1 month ago
Elevated error rate associated with reports - about 2 months ago
Elevated error rates on the "Productivity By Location" report - about 2 months ago
Increased error rate associated with account signup - about 2 months ago
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