Outage in ActivTrak
Increased error rate associated with account signup
Resolved MinorIncident Report
Summary AI Generated
**ActivTrak** experienced a 7.6-hour incident where users signing up for new accounts were incorrectly provisioned with free accounts instead of trial accounts. The issue affected the Frontend UI and was identified as an elevated error rate in the account signup flow. Engineering implemented a fix and monitored results before fully resolving the incident.
Our engineering team is investigating an increased error rate associated with account signups. User that are signing up for an account may be seeing a free account instead of a new trial.
Components affected
ActivTrak Frontend UITrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/27/2026 02:00AM
This incident has been resolved.
MONITORING
5 days ago - at 08/26/2026 07:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 08/26/2026 06:29PM
Our engineering team is investigating an increased error rate associated with account signups. User that are signing up for an account may be seeing a free account instead of a new trial.
Latest ActivTrak outages
Delayed Data Ingestion - 12 days ago
Delays in processing AzureAD / EntraID integrations - 21 days ago
Insight reports failing to load - about 2 months ago
Increased error rate associated with logins - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
