Outage in ActivTrak
Increased error rates with backend services
Resolved MinorIncident Report
We are currently investigating increased error rates with our backend services.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/26/2023 04:03PM
This incident has been resolved.
MONITORING
over 2 years ago - at 07/25/2023 04:23PM
Our engineering team continues to monitor the platform and all functionality is working as expected. Some accounts may still experience delayed data in their reports. Reports will catch up as we continue to process through the backlog.
MONITORING
over 2 years ago - at 07/25/2023 01:02AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 07/24/2023 05:11PM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 07/24/2023 04:53PM
We are currently investigating increased error rates with our backend services.
Latest ActivTrak outages
Incorrect Watchdog user entry in Web Application - 28 days ago
Elevated error rates - about 1 month ago
Issues loading Time Zone settings page - about 1 month ago
Errors with Insight subscription creation - about 1 month ago
Increased error rate associated with purchase estimation in the cart - about 2 months ago
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