Outage in ActivTrak
Delayed processing of insights data
Resolved Minor
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Outage Details
Some users may be experiencing delays in insights reporting data. Our engineering team has identified root cause and have implemented a fix. Processing of the backlog should complete within the next few hours.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/13/2023 08:54PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 10/13/2023 01:40PM
Our engineering team has confirmed that a majority of the processing has completed successfully. For some accounts it is possible that scheduled reports were delivered with no data. Scheduled reports that were impacted by this issue will re-process at 12:00pm Central Time.
MONITORING
almost 2 years ago - at 10/13/2023 01:30PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 10/13/2023 01:26PM
Some users may be experiencing delays in insights reporting data. Our engineering team has identified root cause and have implemented a fix. Processing of the backlog should complete within the next few hours.
Latest ActivTrak outages
Increased error rates with Users page - about 2 months ago
Intermittent issues with page load due to GCP outages. - 2 months ago
Slow login for some customers - 2 months ago
Elevated error rates associated with login - 3 months ago
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