Outage in ActivTrak
Delayed processing of insights data
Resolved MinorIncident Report
Some users may be experiencing delays in insights reporting data. Our engineering team has identified root cause and have implemented a fix. Processing of the backlog should complete within the next few hours.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/13/2023 08:54PM
This incident has been resolved.
MONITORING
about 2 years ago - at 10/13/2023 01:40PM
Our engineering team has confirmed that a majority of the processing has completed successfully. For some accounts it is possible that scheduled reports were delivered with no data. Scheduled reports that were impacted by this issue will re-process at 12:00pm Central Time.
MONITORING
about 2 years ago - at 10/13/2023 01:30PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 years ago - at 10/13/2023 01:26PM
Some users may be experiencing delays in insights reporting data. Our engineering team has identified root cause and have implemented a fix. Processing of the backlog should complete within the next few hours.
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