Outage in ActivTrak

Delays processing weekly digest

Resolved Minor
September 09, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

Our engineering team is investigating an issue that prevented the send of weekly digests.
Components affected
ActivTrak Digest Service
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/11/2024 02:37PM

This incident has been resolved.

MONITORING 3 months ago - at 09/10/2024 08:46PM

Our engineering team has triggered resend for accounts that were missed and are monitoring status.

IDENTIFIED 3 months ago - at 09/10/2024 03:39PM

Our engineering team has a fix and will trigger a resend of the weekly digest for accounts that were missed in the original run.

IDENTIFIED 3 months ago - at 09/09/2024 10:20PM

Our engineering team has identified root cause and is working on a fix.

INVESTIGATING 3 months ago - at 09/09/2024 01:50PM

Our engineering team is investigating an issue that prevented the send of weekly digests.

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