Outage in ActivTrak

Issues with user/group assignments managed through the AzureAD integration

Resolved Minor
December 12, 2025 - Started 27 days ago - Lasted about 21 hours
Official incident page

Incident Report

Our engineering team is investigating an issue with user/group assignments that are managed through the AzureAD integration.
Components affected
ActivTrak Frontend UI

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 12/13/2025 06:25PM

Our engineering team has validated the fix and re-enabled AzureAD integration syncs for all affected accounts.

IDENTIFIED 26 days ago - at 12/13/2025 04:04AM

Our engineering team is actively working on a fix. Azure AD integration syncs are temporarily paused for all affected accounts and will be re-enabled once the fix is validated.

IDENTIFIED 27 days ago - at 12/13/2025 12:38AM

Our engineering team has identified the root cause of the issue and is working on a fix.

INVESTIGATING 27 days ago - at 12/12/2025 09:55PM

Our engineering team is investigating an issue with user/group assignments that are managed through the AzureAD integration.

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