Outage in ActivTrak
Issues with user/group assignments managed through the AzureAD integration
Resolved MinorIncident Report
Our engineering team is investigating an issue with user/group assignments that are managed through the AzureAD integration.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 12/13/2025 06:25PM
Our engineering team has validated the fix and re-enabled AzureAD integration syncs for all affected accounts.
IDENTIFIED
4 days ago - at 12/13/2025 04:04AM
Our engineering team is actively working on a fix. Azure AD integration syncs are temporarily paused for all affected accounts and will be re-enabled once the fix is validated.
IDENTIFIED
4 days ago - at 12/13/2025 12:38AM
Our engineering team has identified the root cause of the issue and is working on a fix.
INVESTIGATING
4 days ago - at 12/12/2025 09:55PM
Our engineering team is investigating an issue with user/group assignments that are managed through the AzureAD integration.
Latest ActivTrak outages
Delayed processing of insights data - 28 days ago
Increase error rates associated with group management settings page - about 2 months ago
Support Chat Service Disruption - about 2 months ago
Increased error rate associated with non-US region accounts - 2 months ago
Increased error rates with Users page - 4 months ago
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