Outage in ActivTrak
Issues with the delivery of notification/verification emails
Resolved MinorIncident Report
Summary AI Generated
ActivTrak experienced email delivery failures that prevented users from receiving notification and verification emails during signup, affecting the Frontend UI and Digest Service for 21.7 hours. The engineering team identified the root cause and deployed a fix, with some delays in email delivery while processing the backlog. The incident was fully resolved after monitoring confirmed normal email delivery operations.
Our engineering team is investigating reports of email delivery failures associated with signup.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 02:23PM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/25/2026 11:07PM
Our engineering team has deployed a fix and they are monitoring email delivery. Email delivery may be delayed as the backlog is processed.
IDENTIFIED
about 2 months ago - at 02/25/2026 08:29PM
Our engineering team has identified root cause and is working on a fix.
INVESTIGATING
about 2 months ago - at 02/25/2026 06:26PM
Our engineering team continues to investigate root cause of the email delivery failures.
INVESTIGATING
about 2 months ago - at 02/25/2026 04:41PM
Our engineering team is investigating reports of email delivery failures associated with signup.
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