Outage in Acuity Scheduling
Acuity Scheduling / Undelivered SMS Reminders
Resolved MajorIncident Report
SMS reminders are not being delivered for some customers. We're investigating the cause and will provide an update as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/09/2025 07:26PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/09/2025 07:03PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 09/09/2025 06:52PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 09/09/2025 06:18PM
SMS reminders are not being delivered for some customers. We're investigating the cause and will provide an update as soon as possible.
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