Outage in Acuity Scheduling

Acuity Scheduling Loading Issues

Resolved Major
September 17, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Acuity Scheduling is experiencing loading issues, which may cause the left hand side menu to not load or the entire account to not load at all. We're investigating the cause and will provide an update as soon as possible.
Components affected
Acuity Scheduling
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 09/17/2025 02:53PM

This incident has been resolved.

MONITORING about 11 hours ago - at 09/17/2025 01:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 11 hours ago - at 09/17/2025 01:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 11 hours ago - at 09/17/2025 01:48PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 09/17/2025 01:47PM

Acuity Scheduling is experiencing loading issues, which may cause the left hand side menu to not load or the entire account to not load at all. We're investigating the cause and will provide an update as soon as possible.

source IsDown Service outage affects calendar functions Reports started 15 minutes before official outage was reported

Users report inability to access or navigate the main calendar, schedule appointments, or log out, resulting in widespread dysfunction of the website.

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Acuity Scheduling Service Disruption - 15 days ago
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Error when logging in to Acuity - about 2 months ago

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