Outage in Acuity Scheduling

Acuity Scheduling / 500 error

Resolved Major
September 23, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.
Components affected
Acuity Scheduling

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2025 03:23PM

The issue has been resolved.

MONITORING about 1 month ago - at 09/23/2025 03:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/23/2025 02:54PM

We are currently experiencing a service disruption.

Our Engineering team is working to identify the root cause and implement a solution.

We will provide an update as soon as possible.

source IsDown Service outage affecting scheduling features Reports started 2 minutes before official outage was reported

Users report a service outage with 500 errors, non-functioning scheduling links, and unresponsive calendar pages, significantly impacting business operations.

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