Outage in Acuity Scheduling

Clients unable to process payments using Square

Resolved Minor
September 23, 2025 - Started 1 day ago - Lasted about 12 hours
Official incident page

Need to monitor Acuity Scheduling outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Acuity Scheduling, and never miss an outage again.
Start Free Trial

Outage Details

Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.
Components affected
Acuity Scheduling
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 09/23/2025 10:04PM

This incident has been resolved.

MONITORING about 22 hours ago - at 09/23/2025 09:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 09/23/2025 07:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 09/23/2025 06:57PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 09/23/2025 06:56PM

Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook