Outage in Acuity Scheduling

Acuity Scheduling / Acuity doesn't load for some users

Resolved Major
September 24, 2025 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue.
Components affected
Acuity Scheduling
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 09/24/2025 01:37PM

The issue appears isolated to a small set of users located in geographic regions affected by network outages.

INVESTIGATING about 8 hours ago - at 09/24/2025 11:37AM

We are continuing to investigate the issue.

INVESTIGATING about 9 hours ago - at 09/24/2025 11:11AM

We are currently investigating the issue.

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