Outage in Acuity Scheduling

Acuity loading

Resolved Major
October 01, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating issues with Acuity loading.
Components affected
Acuity Scheduling
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/01/2025 04:14AM

This issue has been resolved.

MONITORING 3 days ago - at 10/01/2025 03:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 10/01/2025 03:21AM

We’re continuing to investigate this issue

INVESTIGATING 3 days ago - at 10/01/2025 03:20AM

We’re continuing to investigate this issue

INVESTIGATING 3 days ago - at 10/01/2025 02:48AM

We're investigating issues with Acuity loading.

source IsDown Service outage affecting scheduling and API Reports started 37 minutes before official outage was reported

Users report service not loading, API and scheduling errors, including error code 500 and internal server issues.

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