Outage in Acuity Scheduling
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
Resolved MajorIncident Report
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Components affected
Acuity SchedulingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/22/2026 07:25PM
Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.
IDENTIFIED
2 days ago - at 09/21/2026 07:25PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 days ago - at 09/20/2026 04:53PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 09/19/2026 04:50PM
The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square.
Recommendation is still to avoid iOS 27 until a fix can be deployed.
Android users remain unaffected.
INVESTIGATING
5 days ago - at 09/18/2026 08:45PM
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
INVESTIGATING
5 days ago - at 09/18/2026 08:34PM
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
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