Outage in Ada
Conversation Latency
Resolved Minor
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Outage Details
Components affected
Ada Chat ClientLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate the issue. Based on our logs we have not seen any spikes latency since 3:31 pm EST. No other spikes have been detected at this point and no other impact to end users.
Issue: We're seeing an increase in the latency of conversations loading.
Who is affected: Chatters opening chat for the first time may experience a slightly longer load time until they can see the initial greeting/content.
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