Outage in Adaptavist

Scripted fields executions failing for specific scripted field types

Resolved Minor
October 07, 2024 - Started about 2 months ago - Lasted 35 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Adaptavist ScriptRunner Service
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/07/2024 10:30AM

Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal again.

We apologise for any inconvenience caused.

IDENTIFIED about 2 months ago - at 10/07/2024 10:13AM

We have identifed the casue of the issue with the Scripted Fields service causing some types of scripted fields not to execute correctly (Number, Rich Text and Date Time).

We are currently working on creating a fix for the issue and will post a further update for this issue once a fix has been deployed.

We apologise for any inconvenience caused.

IDENTIFIED about 2 months ago - at 10/07/2024 10:10AM

The issue has been identified and a fix is being implemented.

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