Outage in Adapty

Delayed Webhook Delivery

Resolved Major

February 04, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue with webhook delivery. Some webhook events are being delayed or not delivered as expected. As a result, customers may observe a reduced number of webhook events, including subscription and access level updates. This may impact subscription approvals and credit processing. Our engineering team is actively investigating the root cause and working to restore normal delivery.

Components affected

Adapty API

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/04/2026 02:13PM

This incident has been resolved.

MONITORING 10 days ago - at 02/04/2026 12:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 02/04/2026 12:14PM

We are currently experiencing an issue with webhook delivery. Some webhook events are being delayed or not delivered as expected.

As a result, customers may observe a reduced number of webhook events, including subscription and access level updates. This may impact subscription approvals and credit processing.

Our engineering team is actively investigating the root cause and working to restore normal delivery.

Latest Adapty outages

Dashboard performance issues - 2 days ago

WEB dashboard performance issues - 2 days ago

Data Processing Delays - 4 days ago

Elevated API Errors - 8 days ago

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