Outage in Adeptcore
ELK Outage
Resolved MajorIncident Report
Summary AI Generated
An outage at Adeptcore's ELK datacenter was caused by a primary firewall crash, which disrupted network connectivity for the ACP - Network component. Network traffic successfully failed over to a secondary firewall, restoring connectivity, and the faulty primary firewall was scheduled for replacement. The incident was resolved after monitoring confirmed stable operations.
We have been made aware of a detected outage affecting our ELK DC. Our engineers are currently working with engineers at the datacenter to isolate and remediate the issue. We will update this post as we gather information.
Components affected
Adeptcore ACP - NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 05:27PM
This incident has been resolved.
MONITORING
4 months ago - at 01/15/2026 05:33PM
At this time all network connectivity at the ELK datacenter has been restored. Our investigation has revealed that our primary firewall at the ELK DC crashed and network traffic failed over to our secondary firewall. Upon further review, we determined that we are unable to access the primary firewall and have scheduled a firewall replacement with the datacenter team to occur after hours at 2:00 AM CST on 1/16/2026. This replacement will not impact network traffic in any way. We are continuing to monitor this situation.
INVESTIGATING
4 months ago - at 01/15/2026 05:15PM
We have been made aware of a detected outage affecting our ELK DC. Our engineers are currently working with engineers at the datacenter to isolate and remediate the issue. We will update this post as we gather information.
Latest Adeptcore outages
Baremetal Alert - about 1 month ago
Baremetal Connectivity Issues - about 2 months ago
Elk Datacenter Outage - about 2 months ago
PHX Partial Outage - 2 months ago
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