Outage in Adeptcore
PHX Partial Outage
Resolved MajorIncident Report
Summary AI Generated
Adeptcore experienced a major outage at their PHX datacenter location affecting certain virtual machines and ACP nodes for approximately 355 hours. The issue was identified as a problem with one of the datacenter hosts, which required a reboot followed by staggered reboots of all affected VMs to restore proper functionality. The incident was resolved after servers returned to normal operation and monitoring confirmed stability.
We are receiving reports of an outage at our PHX location. This appears to be isolated to certain VM's and we are investigating this internally and with the datacenter. We will provide updates as information becomes available.
Components affected
Adeptcore ACP - NodesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 05:28PM
This incident has been resolved.
MONITORING
2 months ago - at 02/22/2026 10:57PM
At this time, the servers have been rebooted and are returning to normal. We are continuing to monitor for ongoing issues. If you continue to experience issues, please submit a ticket to support@adeptcloud.net.
IDENTIFIED
2 months ago - at 02/22/2026 10:32PM
We have identified the issue to be related to one of our hosts inside of the PHX datacenter. We initiated a reboot and the server is now back online. We will begin the process of rebooting all of the VM's in a staggered manner in order to make sure all of the servers come up in the proper order for Horizon functionality. This could take some time and we will update this status page once the process has been completed.
INVESTIGATING
2 months ago - at 02/22/2026 10:24PM
We are receiving reports of an outage at our PHX location. This appears to be isolated to certain VM's and we are investigating this internally and with the datacenter. We will provide updates as information becomes available.
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