Adeptcore experienced a major outage at their ELK Datacenter caused by a core routing issue that affected the ACP Network component for approximately 37 days. The incident was resolved by restoring network configuration backups to new hardware after datacenter engineers identified and addressed the underlying routing problems. Systems were restored and monitored before the incident was fully resolved in March 2026.
This incident has been resolved.
We are now seeing systems come back online after the restore and are awaiting Datacenter engineers to provide a full write up of the cause and why this took so long to be resolved. We are continuing to monitor the situation.
We have begun doing a test restore of a backup of the networking configuration to new hardware
We have identified the issue as a data center core routing issue affecting our cabinets and are tracing the issue to identify the exact cause and to restore our network configuration
We are continuing to investigate this issue and believe we have identified the issue in cooperation with the Datacenter engineers and are working on applying a fix.
Datacenter engineers are still investigating this issue. We will provide more updates as information becomes available.
we are continuing to investigate the issue. The primary causes at this time are believed to be a hardware or routing issue. We are interfacing with Datacenter engineers to get this resolved as quickly as possible.
We have received reports about an outage at our ELK Datacenter. We are currently investigating this issue and working with Datacenter Engineers to resolve this problem as quickly as possible. We will update this status as information becomes available.
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