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Outage in Adeptcore

PHX Datacenter Outage

Resolved Major
February 05, 2026 - Started about 2 months ago - Lasted about 1 month
Official incident page

Incident Report

Summary AI Generated

A subset of clients experienced an outage at Adeptcore's PHX datacenter due to a host server failure that affected ACP nodes. The issue was resolved by rebooting the failed host and performing a staggered restart of all virtual machines to ensure proper system functionality. The incident lasted approximately 32 days and has been fully resolved with continued monitoring in place.

We are receiving reports from our monitoring that a a subset of clients are currently experiencing an outage at our PHX datacenter. This issue is being investigated and we are working with the Datacenter engineers to get this resolved as quickly as possible.
Components affected
Adeptcore ACP - Nodes

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 03/09/2026 05:28PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/05/2026 08:41PM

At this time, the servers have been returned to normal, and we are continuing to monitor for ongoing issues. If you continue to experience issues, please submit a ticket to support@adeptcloud.net.

IDENTIFIED about 2 months ago - at 02/05/2026 07:15PM

We have identified the issue to be related to one of our hosts inside of the PHX datacenter. We initiated a reboot and the server is coming back online as we speak. We will begin the process of rebooting all of the VM's in a staggered manner in order to make sure all of the servers come up in the proper order for Horizon functionality. This could take some time and we will update this status page once the process has been completed.

INVESTIGATING about 2 months ago - at 02/05/2026 07:09PM

We are receiving reports from our monitoring that a a subset of clients are currently experiencing an outage at our PHX datacenter. This issue is being investigated and we are working with the Datacenter engineers to get this resolved as quickly as possible.

Latest Adeptcore outages

Elk Datacenter Outage - 18 days ago
PHX Partial Outage - about 1 month ago
ELK datacenter outage - about 1 month ago
ELK Datacenter Outage - about 2 months ago

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