Outage in Aderant
iTimekeep Degradation
Resolved MajorIncident Report
We are investigating an issue affecting the iTimekeep experience in the US region.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/04/2025 02:27PM
We are closing this incident as monitoring confirms that iTimekeep remains stable and is performing as expected. Ensuring the reliability of our service remains our top priority.
Thank you for your patience while we worked to restore service.
MONITORING
8 months ago - at 09/04/2025 12:38AM
Our monitoring continues to confirm that iTimekeep is stable and operating at expected performance levels. We will continue monitoring overnight and tomorrow morning to ensure the experience remains consistent.
MONITORING
8 months ago - at 09/03/2025 08:49PM
Our monitoring continues to confirm that iTimekeep is stable and operating at expected performance levels. We will maintain active monitoring to ensure the experience remains consistent.
MONITORING
8 months ago - at 09/03/2025 07:53PM
Our monitoring continues to confirm that iTimekeep is stable and operating at expected performance levels. We will maintain active monitoring to ensure the experience remains consistent.
MONITORING
8 months ago - at 09/03/2025 06:46PM
After closely monitoring system performance, we have stabilized the user experience and restored iTimekeep to expected performance levels. We will continue to monitor to ensure ongoing stability.
MONITORING
8 months ago - at 09/03/2025 04:35PM
The stability update for iTimekeep has been successfully deployed. Our team is closely monitoring the system to confirm expected performance and quickly address any issues that may arise.
MONITORING
8 months ago - at 09/03/2025 04:22PM
We are preparing to deploy an update to improve stability and system reliability. This change will be seamless to users, with no downtime required. Our team will closely monitor the deployment to ensure success and will provide confirmation once it is complete.
MONITORING
8 months ago - at 09/03/2025 03:46PM
Our team is seeing improved performance and are working with customers on confirmation and any needed remediation steps. We are continuing to monitor the situation and will share updates as they become available.
INVESTIGATING
8 months ago - at 09/03/2025 02:59PM
Our teams are actively implementing remediation steps to restore normal performance. This includes work on core system services to stabilize the environment and improve responsiveness. We will continue to share updates as progress is made.
INVESTIGATING
8 months ago - at 09/03/2025 01:48PM
We are investigating an issue affecting the iTimekeep experience in the US region.
INVESTIGATING
8 months ago - at 09/03/2025 01:47PM
We are investigating an issue affecting the iTimekeep experience in the US region.
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