Outage in Aderant
Onyx/ iTimekeep Authentication Errors
Resolved MajorIncident Report
Onyx login is currently intermittent due to an issue affecting access to the iTimekeep application in the US region.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/03/2025 12:19AM
This incident has been resolved.
INVESTIGATING
8 months ago - at 09/02/2025 09:00PM
As iTimekeep continues working to resolve the authentication error, Onyx access remains unavailable. New logins cannot be completed; however, users who were logged in before the issue began can still access the system.
Efforts are ongoing, and we will provide the next update once key progress milestones are reached.
INVESTIGATING
8 months ago - at 09/02/2025 02:35PM
Onyx login is currently intermittent due to an issue affecting access to the iTimekeep application in the US region.
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