Outage in AdGuard

AdGuard DNS - query log delay

Resolved Minor
September 24, 2025 - Started 19 days ago - Lasted about 13 hours
Official incident page

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Outage Details

We're currently investigating the issue which causes a severe delay in query log updates in private AdGuard DNS service. We presume that no logs have been lost, and they will arrive when the issue is solved.
Components affected
AdGuard DNS
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 09/24/2025 07:40PM

This incident has been resolved. We will add postmortem soon

MONITORING 18 days ago - at 09/24/2025 04:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 18 days ago - at 09/24/2025 02:03PM

All missing logs will become visible in the next 90 minutes

IDENTIFIED 18 days ago - at 09/24/2025 12:55PM

All logs for 23.09.2025 will be refilled

IDENTIFIED 19 days ago - at 09/24/2025 10:21AM

All missing logs are now visible in UI. We are working on a deduplication of 23.09.2025 logs

IDENTIFIED 19 days ago - at 09/24/2025 09:16AM

At this moment we can confirm the following:
* No query logs were missed
* Some query logs for 23.09.2025 are delivered twice - we will implement the fix today
* Some old and new logs are shown in control panel with significant delay - we await resolving in the next 2-3 hours

IDENTIFIED 19 days ago - at 09/24/2025 08:04AM

The issue has been identified, currently restoring missing query logs.

INVESTIGATING 19 days ago - at 09/24/2025 06:43AM

We're currently investigating the issue which causes a severe delay in query log updates in private AdGuard DNS service.
We presume that no logs have been lost, and they will arrive when the issue is solved.

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