Outage in Adjust

Degradation in performance

Resolved Minor
February 06, 2025 - Started about 1 month ago - Lasted about 15 hours
Official incident page

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Outage Details

We are currently experiencing a degradation in performance. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We are working on fixing this issue
Components affected
Adjust Callback Service Adjust Dashboard Adjust KPI Service Adjust Uploading Service
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/07/2025 01:06AM

This incident has been resolved.

MONITORING about 1 month ago - at 02/06/2025 09:17PM

The issue has been resolved and we are monitoring the results.

IDENTIFIED about 1 month ago - at 02/06/2025 05:37PM

We have identified and addressed the issue. Dashboard reporting, KPI service and raw data exports are being delayed.
This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns.

INVESTIGATING about 1 month ago - at 02/06/2025 05:36PM

We are currently experiencing a degradation in performance. Dashboard reporting, KPI service and raw data exports are being delayed.
This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns.
We are working on fixing this issue

Latest Adjust outages

Degrading performance in partial Engagement, SDK & S2S services - 9 months ago
Degraded performance in attribution services - 10 months ago
Degrading performance in partial Engagement, SDK & S2S services - 11 months ago
Experiencing slow response time in the KPI service - about 1 year ago
KPI service connection timeouts - about 1 year ago

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