Admincontrol service disruption

This incident has been resolved.

Our third party vendor has confirmed that their recovery processes have been succesful and they have restored full operation.

We are seeing improvements and our service is up and running again.

Users may still experience instabilities as our third party vendor are still performing recovery processes.

We will continue to monitor the situation closely until our provider has confirmed that their recovery processes are completed.

The third party provider has completed the deployment and are working on recovering nodes. Although they are seeing initial signs of improvements it may take some time before full recovery is completed.

We will continue to monitor the progress and continue to share updates.

The incident is still ongoing. Our infrastructure is up and running but we are depending on the third party provider to resolve their network issues in order for us to restore normal operation.

The latest update is that they are preforming a deployment to resolve the main issue, then they will start recovering nodes which network traffic can run through.

We do not yet have an ETA for full mitigation, but we will provide another update as soon as we know more.

The third party provider have identified the issue being network related and are working on mitigating activities in an attempt to restore normal operation.

We have not received an ETA for when this can be expected to be resolved, but we are continuing to monitor the situation closely.

An update will follow as soon as new information is available to us.

We are currently experiencing a service disruption affecting access to Virtual Data Rooms and the use of Norwegian BankID.

The issue is caused by a major outage at a third-party provider. Our team is actively monitoring the situation.

Users may experience being unable to access their Virtual Data Room or use Norwegian BankID.

We apologise for the inconvenience and appreciate your patience while the issue is being resolved.

We will provide a new update as soon as new information is available to us.