Outage in Adobe
Outage in Platform Core Services, Adobe Journey Optimizer
Resolved Major
May 12, 2026 - Started 21 days ago
- Lasted about 18 hours
Incident Report
Summary AI Generated
Adobe experienced an 18.4-hour major outage affecting Adobe Experience Platform, Platform Core Services, Experience Cloud, and Adobe Journey Optimizer due to a performance issue. The incident impacted multiple core Adobe services that businesses rely on for customer experience management and marketing automation. Adobe investigated and resolved the performance problem that caused the widespread service disruption.
We’re investigating a performance issue.
Components affected
Adobe Experience Platform Adobe Experience Cloud Adobe Platform Core Services Adobe Journey OptimizerTrusted by 1,000+ teams
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