Outage in Adobe
Outage in Data Foundation, Data Science Workspace, CX Enterprise Home, Administrative Consoles, Adobe Analytics, Adobe Experience Manager, Adobe Commerce, Platform Core Services, Query Service, Customer Journey Analytics, Adobe Journey Optimizer, Adobe Experience Manager as a Cloud Service, Adobe Workfront, Adobe Acrobat Sign, CC Community, Acrobat, Real-Time CDP, GenStudio for Performance Marketing
Resolved Major
September 18, 2026 - Started about 20 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Adobe experienced a major outage lasting approximately 2 hours that affected nearly all of its services, including Creative Cloud, Document Cloud, Experience Cloud, Adobe Analytics, Acrobat, Acrobat Sign, Adobe Commerce, and Workfront, among others. Users were broadly unable to log into their accounts, with authentication failures preventing access across web and desktop applications, and some who managed to sign in found their subscriptions and account data missing or incorrect. The incident was investigated and resolved as an availability issue impacting Adobe's core infrastructure.
We’re investigating an availability issue.
Components affected
Adobe Document Cloud Adobe Acrobat Sign Adobe Acrobat Online Adobe Services Adobe Administrative Consoles Adobe Creative Cloud Adobe Stock Adobe Experience Platform Adobe Data Foundation Adobe Data Science Workspace Adobe Platform Core Services Adobe Query Service Adobe Experience Cloud Adobe Experience Cloud Home Adobe Analytics Adobe Experience Manager Adobe Commerce Adobe Customer Journey Analytics Adobe Journey Optimizer Adobe Experience Manager as a Cloud Service Adobe WorkfrontTrusted by 1,000+ teams
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