Major
January 21, 2026
January 2026: Outage in Platform Core Services, Adobe Journey Optimizer
Detected
Jan 21, 2026 11:38 AM EST
·
Resolved
Mar 4, 2026 3:31 AM EST
·
Duration
about 1 month
Adobe experienced a major outage affecting Adobe Experience Platform, Platform Core Services, Experience Cloud, and Adobe Journey Optimizer. The incident was initially detected through monitoring system alerts. The outage lasted approximately 999.9 hours before being resolved.