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Adobe Outage History

Every past Adobe outage tracked by IsDown, with detection times, duration, and resolution details.

There were 3460 Adobe outages since September 2022. The 1055 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 12, 2026

April 2026: Outage in Adobe Acrobat Sign

Detected Apr 12, 2026 4:57 AM CDT · Resolved Apr 12, 2026 5:04 AM CDT · Duration 7 minutes

Adobe Acrobat Sign experienced a performance issue that affected Document Cloud services for 7 minutes. The outage was classified as minor and has been resolved. Adobe investigated and addressed the performance degradation during this brief service interruption.

Major April 11, 2026

April 2026: Outage in Adobe Acrobat Sign

Detected Apr 11, 2026 11:00 PM CDT · Resolved Apr 11, 2026 11:32 PM CDT · Duration 32 minutes

Adobe Acrobat Sign experienced a major outage lasting 32 minutes that affected Document Cloud services. The incident was detected through monitoring systems and impacted users' ability to access Adobe Acrobat Sign functionality. The service was restored after approximately half an hour.

Major April 10, 2026

April 2026: Outage in Adobe Acrobat Sign

Detected Apr 10, 2026 12:36 AM CDT · Resolved Apr 10, 2026 1:50 AM CDT · Duration about 1 hour

Adobe Acrobat Sign experienced a major outage affecting Document Cloud services for 1.2 hours. The availability issue impacted users' ability to access Adobe Acrobat Sign functionality. The service was restored after investigation and resolution of the underlying availability problem.

Minor April 9, 2026

April 2026: Outage in GenStudio for Performance Marketing

Detected Apr 9, 2026 3:53 PM CDT · Resolved Apr 9, 2026 4:52 PM CDT · Duration about 1 hour

Adobe experienced a performance issue affecting GenStudio for Performance Marketing within Experience Cloud for 59 minutes. The incident was classified as minor and impacted users' ability to access or use the GenStudio platform effectively. Adobe investigated and resolved the performance problem, restoring normal service operations.

Major April 9, 2026

April 2026: Outage in Adobe Acrobat Sign

Detected Apr 9, 2026 8:30 AM CDT · Resolved Apr 10, 2026 4:49 AM CDT · Duration about 20 hours

Adobe Acrobat Sign experienced a major outage affecting Document Cloud services for 20.3 hours. The availability issue impacted users' ability to access and use Adobe's electronic signature and document management services. Adobe investigated and resolved the service disruption.

Minor April 8, 2026

April 2026: Outage in Adobe Commerce

Detected Apr 8, 2026 7:24 AM CDT · Resolved Apr 8, 2026 7:57 AM CDT · Duration 33 minutes

Adobe experienced a performance issue affecting Experience Cloud and Adobe Commerce services for 33 minutes. The incident was classified as minor and impacted the availability and functionality of these platforms. Adobe investigated and resolved the performance problem, restoring normal service operations.

Minor April 7, 2026

April 2026: Outage in Data Foundation, Real Time CDP

Detected Apr 7, 2026 11:00 AM CDT · Resolved Apr 8, 2026 3:29 PM CDT · Duration 1 day

Adobe experienced a 28.5-hour performance issue affecting Data Foundation, Real Time CDP, Experience Cloud, and Adobe Experience Platform. The company investigated the performance degradation that impacted these core data and customer platform services. The incident was classified as minor despite the extended duration.

Minor April 7, 2026

April 2026: Outage in Platform Core Services, Adobe Journey Optimizer, Real Time CDP

Detected Apr 7, 2026 9:17 AM CDT · Resolved Apr 7, 2026 12:33 PM CDT · Duration about 3 hours

Adobe experienced a 3.3-hour performance issue affecting Adobe Experience Platform, Platform Core Services, Adobe Journey Optimizer, and Experience Cloud. Users reported being unable to access pages due to errors and were blocked from managing their accounts or contacting support. The incident was classified as minor and has been resolved.

Major April 7, 2026

April 2026: Outage in Photoshop

Detected Apr 7, 2026 5:30 AM CDT · Resolved Apr 8, 2026 12:34 AM CDT · Duration about 19 hours

Adobe experienced a major outage affecting Photoshop and Creative Cloud services for 19.1 hours. The company investigated an availability issue that prevented users from accessing these creative applications. The incident has been resolved after nearly a full day of service disruption.

Minor April 7, 2026

April 2026: Outage in Adobe Journey Optimizer

Detected Apr 7, 2026 3:00 AM CDT · Resolved Apr 17, 2026 7:45 AM CDT · Duration 10 days

Adobe Journey Optimizer experienced a minor outage that lasted approximately 10 days, affecting both Journey Optimizer and Experience Cloud services. The incident was initially detected through Adobe's monitoring systems. The outage has since been resolved.