Outage in AdvancedMD

Claims Submission Errors

Resolved Minor

March 24, 2026 - Started 23 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting claims submission. Some clients are reporting errors when generating claims or editing charges. Our technical teams are actively engaged and working to identify the root cause and restore full functionality. Incident Managers will continue to provide updates here as additional information becomes available

Components affected

AdvancedMD Claim Submission AdvancedMD Practice Management (PM)

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 03/24/2026 07:30PM

This incident has been resolved.

MONITORING 23 days ago - at 03/24/2026 07:06PM

The issue has been resolved. If errors persist, please retry your claims run. We are continuing to monitor the results.

INVESTIGATING 23 days ago - at 03/24/2026 06:41PM

We are currently investigating an issue affecting claims submission. Some clients are reporting errors when generating claims or editing charges. Our technical teams are actively engaged and working to identify the root cause and restore full functionality.

Incident Managers will continue to provide updates here as additional information becomes available

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