Outage in AdvancedMD
ePrescribing Error Messages
Resolved MajorIncident Report
We are currently investigating an issue where some users are receiving an error when sending ePrescriptions. Our technical teams are actively engaged and working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
Components affected
AdvancedMD ePrescribingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/10/2026 01:59PM
This incident has been resolved.
IDENTIFIED
8 days ago - at 06/10/2026 01:38PM
We have identified the issue and are working on implementing a solution. Our next update will be provided by 8:30 AM MT. Our Incident Managers will continue to provide updates here as additional information becomes available.
INVESTIGATING
8 days ago - at 06/10/2026 01:12PM
We are investigating an issue where users are receiving errors when sending prescriptions. We are engaging with our third-party partner to resolve the issue. Our next update will be provided in approximately 30 minutes. Our Incident Managers will continue to provide updates here as additional information becomes available.
INVESTIGATING
8 days ago - at 06/10/2026 12:46PM
We are currently investigating an issue where some users are receiving an error when sending ePrescriptions. Our technical teams are actively engaged and working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
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