Outage in Aeries
Increased Latency for Some Hosted Customers
Resolved MinorIncident Report
Summary AI Generated
Aeries hosted customers on AWS CA experienced increased latency and degraded performance for approximately 11 hours due to an erroneous configuration deployment. The misconfiguration was identified and reverted, with a fix implemented and monitored before full resolution. The incident was fully resolved on August 12, 2026.
We are currently investigating reports of increased latency and slower-than-normal performance affecting some Hosted customers. Our team has identified the source of the issue and is actively working to restore normal performance.
Components affected
Aeries AWS CATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/13/2026 06:31AM
This incident has been resolved.
MONITORING
11 days ago - at 08/13/2026 04:33AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 days ago - at 08/12/2026 11:24PM
A configuration deployed in error created a performance issue. The change is being reverted.
INVESTIGATING
12 days ago - at 08/12/2026 07:21PM
We are currently investigating reports of increased latency and slower-than-normal performance affecting some Hosted customers. Our team has identified the source of the issue and is actively working to restore normal performance.
Latest Aeries outages
Latency, Reports Not Running - 2 days ago
API Service Degradation - 10 days ago
API Service Degradation - 11 days ago
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